POSSMS puts two-way SMS and MMS conversations directly inside your business tools — no tab-switching, no separate inbox, no missed messages.
Built for the staff who are already busy — POSSMS gets out of the way and just lets you communicate.
Send and receive text messages and images in real time. Full conversation threads, not just one-way blasts.
No separate app to open. The messaging panel lives right inside your existing workflow as a browser extension.
Find any customer instantly. Start a new conversation from a search — no copying phone numbers between tabs.
See who you're talking to. Customer name and full message history are always visible alongside your conversation.
Customers can send you photos of a product issue or request. You can send images back — all inline in the chat.
Inbound messages surface immediately. Stay responsive without staring at the screen — POSSMS keeps you in the loop.
Each shop gets its own number, inbox, and data. Staff at location A never see messages meant for location B.
Bring your own messaging plan or choose full-service onboarding — we handle the setup end to end. Chrome and Firefox supported.
Set a message that goes out automatically when your panel is closed. Customers get an instant response; you reply when you're back.
No new phone lines. No hardware. Works with your existing business number or we'll provision one for you.
Add POSSMS to Chrome or Firefox. Available for both browsers — no developer required.
Bring your own SMS number or let us handle provisioning end-to-end. Full-service onboarding available.
Search for a customer, open a thread, and send your first message. Your whole team shares the same inbox.
The messaging panel is always one click away, no matter which page you're on in your POS or business tool.
POSSMS meets your staff where they are. More platforms are on the roadmap.
Full integration — customer search, work orders, sales orders, and more.
Text customers right from the Shopify admin and POS interface.
Bring conversations into Square's dashboard for retailers and restaurants.
Text your online store customers without leaving the WordPress admin.
Notify customers about repairs and follow up — all from RepairShopr.
SMS has a 98% open rate. POSSMS makes sure your team actually sends those messages.
"Hey Sarah, your order is ready! Come by any time before 6 PM today." — one click from the order screen.
Keep customers in the loop on repairs without playing phone tag. They'll reply when they're ready.
Check in, ask how they're liking their purchase, and stay top of mind for next time.
Send a payment link or quote directly over SMS — customers act faster on a text than an email.
Notify the customer who asked about that item last week as soon as inventory arrives.
Cut no-shows with a quick reminder the day before. Customers can confirm or reschedule right in the thread.
POSSMS is in active use by retail shops today. Get in touch to get set up.
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